Slot Machine was a Malfunction

Progressive Gaming International Corporation has gotten involved in the mystery of the “Deep Pockets” slot machine that showed a customer he had won over $737,000 on their slot machine, when in fact he had not. They and the manufacturer, International Gaming Technology, say that they have checked the slot machine and have determined that it was in fact an error of the slot machine, not of the casino. Sornpaserd Unkeowannulack has chosen to sue the casino in hopes that a judge will force the casino to pay him what he feels is his. Both companies sent their findings in separate letters.

PGIC says the maximum he could have won, had it been a winning combination, was $10,000 – but the slot machine was not actually showing a winning combination. Because it is a malfunction of the slot machine, the Table Mountain Casino is not legally obligated to pay Unkeowannulack the $737,000. However, the casino has stated that they appreciate Mr. Unkeowannulack’s business, and have sent him copies of all of the findings from the officials. They have also offered to pay him the maximum he could have won had he had the winning combo – the $10,000.

They also told him that he has the right to pursue this further if he wants, instead of taking the check. They said he can go through the Tribal Gaming Commission, the Independent Dispute Resolution Process, and see what they say if he would rather.

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